The CAB service has continued to be available to respond to people’s needs during the Covid-19 crisis. We have been called on for help more than ever at this time, with an initial 300% increase in enquiries around the start of the lockdown period and a sustained increase in the weeks that have followed.
Our amazing team of volunteers and staff around Aotearoa have seamlessly continued to deliver the CAB service by phone and online from their own homes. We have responded to more than 6,000 enquiries over past 3 weeks from people seeking information and support. These enquiries have covered a huge range of issues.
Our service has also been called on to support welfare outreach by local civil defence offices and by the Ministry of Social Development at a national level checking in with vulnerable people aged 70+ in our communities. We are fortunate to have a willing group of trained and police-vetted volunteers around the country who are generously carrying out this additional work.
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