Come Join Our Team! To be or not to be a volunteer?

Logically, rather than being over-dramatic about that question, being a volunteer makes great sense.

Next month celebrates Citizens Advice Bureau Awareness Week with a focus on youth. However, you can be as young in heart as you like no matter what age.

“We belong to a renowned and respected organisation which provides core social infrastructure and improved access to justice in our communities,” says CAB Helensville manager Rani Timoti. “Whoever walks in calls or emails our office to talk to real people, no matter their circumstances or questions, we will aim to reasonably help and support. Our volunteers are trained and skilled in listening, unpacking issues and empowering people with options for moving forward.”

Citizens Advice Bureau attracts amazing people, at all stages of life, who share a common motivation to support and empower others. This means CAB is a thriving environment for intergenerational, learning and support.

From March 11 to 17 the awareness week aims to show young people the worth of CAB in volunteering as it’s an opportunity to contribute, learn, improve personal development and connect with community.

What skills do you need?

To be a good communicator, patient, welcoming and able to treat diverse clients with dignity and respect. You need to be comfortable using a computer and doing research using our extensive database.

CAB Helensville information board display

What’s the time commitment?

Most volunteers help for one shift each week, generally 3 hours. Volunteers also commit to initial training and ongoing learning.  If you want to know more pop in and visit our friendly volunteers at 16 Commercial Rd from Monday to Friday, 10am to 1pm or Saturday from 10am to noon.

Also come chat to us at our display at the Helensville Show on February 24, where we also host the Seniors Drop-in Zone.

Christmas lunch with volunteers and visitors to CAB Helensville on November 23, 2023

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