We’ve been a bit quiet in the newsletter lately – mainly because we’ve been a bit busy in the library and service centre!
Vaccination passes and masks are required to enter the Helensville War Memorial Hall building – which includes the library, the service centre desk, and the hall. NB: Children under 12 years and 3 months – who are only just eligible for vaccinations – are not required to have a pass.
February brings the next rates instalment notices.
You can pay these on-line, or in-person at the service centre desk. It would be very helpful if you could please bring along your rates notice when you come to pay your account. We’re all still getting the hang of council services, so please bear with us.
If you do not have a vaccination pass, you can pay your rates at the KiwiBank counter at Helensville Paper Plus Select (across the road from the library and service centre).
You can find out about paying online at:
www.aucklandcouncil.govt.nz
We offer Click and Collect service for all library members. You can choose your books, or we can choose for you aucklandlibraries.govt.nz/Pages/click-collect.aspx. If you want (close to) contactless pick up, have your library card or photo ID handy at the door, and a staff member will bring your books out to you.
Auckland Libraries’ Covid update page lets you all know what is available at the current time: aucklandlibraries.govt.nz/Pages/covid-19-update.aspx.
The building opening hours are: Monday to Friday: 9.30am to 5pm. Saturday: 9.30am to 4pm. Both council and library services are available during these times.
How to contact us:
You can email us at: helenlib@aucklandcouncil.govt.nz.
You can phone us on 0800 695 427. You will be helped by our amazing Te MâpunaLibrary Connect team who will redirect your call to Helensville Library if necessary. They are open 8am to 7pm Monday to Friday, and 10am to 5pm on weekends.
Due to staffing, service capacity at Helensville Library and Service Centre may be reduced. Please check our Facebook page for information, or email us.
Follow us on Facebook: www.facebook.com/HelensvilleLibrary.
Anne Coppell, Senior Librarian / Poukôkiri - Children & Youth, Helensville Library and Service Centre
