Taking Health Care into the Future

A major survey of public views on health needs in the South Kaipara is helping to inform the decisions over what and how health services will be offered in the next 10-30 years.
The Helensville District Health Trust commissioned the report in conjunction with the Waitemata District Health Board and primary health organisation ProCare, a network that supports GP practices.
It comes as the Trust looks to redevelop its health campus on the corner of Commercial Road and Porter Crescent and serve a population that’s set to increase by 40% in the next 15 years.
Last year’s survey heard from a number of community organisations as well as members of the public and its findings have now been collated.
The majority of people who provided feedback were enrolled with one of the four local GP practices and many felt welcomed and cared for by their doctor, although they would like more timely appointments.
Also coming in for positive praise was Labtests in Helensville, the Helensville Birthing Centre, Mâori health providers and the area’s first responders.
Mental illness and addiction services were seen as the most important health issue facing the community, as well as a lack of transport which affected people’s ability to access specialist services and Accident and Emergency care.
Health Trust Chairperson Erica McKenzie says, “We’re about to embark on a redevelopment of our facilities and this feedback will be invaluable as we look to ensure that whatever is built will meet the needs of the community for the next 20-30 years.”
Health Trust Business Manager Nicola Keen-Biggelaar says what she was excited to see in the survey was a desire for more collaboration and innovation.
“There’s a real acknowledgement that with some clever thinking around smart use of new technologies and a holistic approach to health we can make it easier for people to access what they need to live healthier lives.”
A summary of the report including recommendations is available on the Helensville District Health Trust’s website, helensvillehealth.co.nz/news.

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